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FAQ’S

Q. ARE QUOTATIONS FREE?
A. YES, JUST CALL FOR AN ESTIMATE

Q. OTHER THAN ROAD DIRT GETTING ON YOUR VEHICLE, IS THERE ANY DIFFERENCE, BETWEEN OPEN AND ENCLOSED TRANSPORT,
A. ABSOLUTELY!! IN FACT, ROAD DIRT IS THE LEAST OF YOUR WORRIES.
DEBRIS FROM THE ROAD HITTING AND DAMAGING YOUR VEHICLE, OTHER VEHICLES LEAKING CAUSTIC FLUIDS ON YOUR PAINT OR CONVERTIBLE TOP, BEING STRUCK BY OVERHEAD OBSTRUCTIONS, SUCH AS TREE LIMBS IN A RESIDENTIAL AREA, AND THE METHOD OF TIEDOWNS ARE OF PRIMARY CONCERN. CHAINS ON THE VEHICLE PULLED TIGHTLY DOWN CAN DAMAGE THE SUSPENSION AND YOU PROBABLY WON’T EVEN REALIZE IT UNTIL THE TRUCK IS LONG GONE. THE WORST PART IS THAT MOST OF THESE PERILS ARE NOT COVERED BY CARGO INSURANCE.

Q. HOW DO YOU SECURE THE CAR IN THE TRAILER?
A. WHEEL STRAPS WHICH GO OVER THE TOPS OF THE TIRES AND ARE SECURED TO THE FLOOR, KEEP THE VEHICLE IN PLACE BUT ALLOW IT TO FLOAT ON ITS OWN SUSPENSION.

Q. IS IT DOOR TO DOOR SERVICE?
A. YES, AS CLOSE TO DOOR TO DOOR AS PRACTICAL WITH A LARGE TRACTOR TRAILER.

Q. ARE YOU A BROKER OR DO YOU HAVE YOUR OWN TRUCKS.
A. MINUTEMAN TRANSPORT IS A FULLY LICENSED AND INSURED CARRIER WITH FEDERAL AUTHORITY TO OPERATE ANYWHERE IN THE U.S. WE HAVE BOTH LIFT GATE AND RAMP TRUCKS TO ACCOMMODATE INDIVIDUAL NEEDS.

Q. WHAT IF MY VEHICLE DOESN’T’ RUN?
A. WINCH SERVICE IS AVAILABLE FOR A NOMINAL FEE. SOME CONDITIONS APPLY TO INOPERATIVE VEHICLES, SO BE SURE TO CHECK BEFORE BOOKING YOUR SHIPMENT.

Q. HOW LONG DOES A DELIVERY USUALLY TAKE?
A. MOST DELIVERIES ARE ACCOMPLISHED IN 2 TO 4 DAYS FROM THE TIME OF PICKUP.

Q. WHAT IS THE PROCEDURE AFTER I BOOK A SHIPMENT?
A. YOU ARE CALLED THE DAY BEFORE PICKUP TO SET UP AN APPOINTMENT TIME. WHEN THE DRIVER ARRIVES, HE WILL DO AN INSPECTION OR CONDITION REPORT ON THE CAR, WHICH YOU WILL GET A COPY OF BEFORE LOADING. WHEN THE VEHICLE ARRIVES AT THE DESTINATION, THE RECIPIENT WILL VERIFY THE CONDITION AND SIGN OFF ON IT. THIS PROVIDES PEACE OF MIND FOR ALL PARTIES.

Q. HOW DO I PAY FOR THE MOVE?
A. YOU MAY PAY THE DRIVER AT PICKUP OR DELIVERY IN THE FORM OF CASH, BANK CHECK OR VISA, MASTERCARD* (SOME CONDITIONS APPLY)

Q. WHAT IF SOMETHING GETS DAMAGED?
A. IN THE UNLIKELY EVENT OF A MISHAP, MINUTEMAN TRANSPORT IS RESPONSIBLE FOR YOUR VEHICLE FROM THE TIME WE SIGN THE BILL OF LADING AT TIME OF PICKUP TO THE TIME YOU SIGN OFF ON THE DELIVERY.

Q. DO YOU HAVE REFERENCES?
A. MINUTEMAN HAS BEEN IN EVERY ISSUE OF HEMMINGS MOTOR NEWS AND OTHER PUBLICATIONS FOR 17 YEARS, AND CAN PROVIDE A CLIENT WITH AS MANY REFERENCES AS NECESSARY.